At Anti-Unique, we strive to ensure every piece meets your expectations. Please read our return policy carefully:
1. Return Eligibility: To request a return, please contact us at [email address] within 7 days of receiving your item. Returns will only be accepted if there is a quality issue with the product and our team has approved the request. Unauthorized returns will not be processed.
2. Return Shipping: The cost of return shipping is the responsibility of the customer. We recommend using a trackable shipping service to ensure the return reaches us safely.
3. Condition Requirements: Returned items must be in their original, unused condition without any signs of wear or damage. Items should be suitable for resale.
We reserve the right to deny a return if the item shows signs of use or is damaged.
4. Hygiene Advisory: Jewelry items are personal and intimate accessories. We encourage customers to consider carefully before initiating a return. For hygiene and safety, returns are generally discouraged unless there is a quality defect.
5. Earring Posts: If you receive earrings and notice slight bending of silver posts, please be aware that this is a common occurrence due to the soft nature of silver. Such minor adjustments can be made manually without compromising the integrity of the product, and therefore do not qualify as a defect.
Thank you for your understanding and for helping us maintain quality standards for all our customers.