Shipping Policy

1. Shipping Fee

• Free Worldwide Shipping: Orders over $90 USD.

• Standard Worldwide Shipping: $4.99 USD for orders under $90 USD.

2. Processing Time

• Orders are carefully prepared and shipped within 48 hours of payment confirmation. Tracking information will be updated once your package is dispatched.

3. Delivery Time

• Estimated delivery times are 5-12 business days, depending on the destination. Please note that shipping transit time starts once the order is shipped. Delivery times are estimates and may be affected by factors such as customs delays, weather conditions, or holiday seasons.

4. Address/Information Accuracy

• To ensure timely delivery, please verify that your address and contact information are entered correctly during checkout. It is the customer’s responsibility to provide accurate and complete information. If you notice an error after placing your order, please contact us immediately at [email address].

• For any address corrections after a tracking number has been issued, a $10 USD fee will apply.

5. Non-English Information for Specific Regions

• For customers in certain areas, please provide address information in the native language:

• Mainland China, Hong Kong SAR, Macau SAR, Taiwan: Mandarin.

• Korea: Korean.

• Japan: Japanese.

6. Order Tracking

• Once your order ships, you will receive a confirmation email with tracking details. You can also track your package through your account on our website.

7. Customs and Import Duties (DDU Policy)

• We cover taxes under a DDP (Delivered Duty Paid) policy for most countries. However, some regions apply DDU (Delivered Duty Unpaid), meaning you may be required to pay import taxes upon receiving your package. For further details, please consult your country’s customs office.

8. Order Cancellations or Modifications

• To cancel or modify an order, please contact us as soon as possible at [email address].

• If the order has not yet shipped, you will receive a full refund.

• Once the order has shipped, cancellations or changes are not permitted.

 

Return Policy

At Anti-Unique, we strive to ensure every piece meets your expectations. Please read our return policy carefully:

1. Return Eligibility: To request a return, please contact us at [email address] within 7 days of receiving your item. Returns will only be accepted if there is a quality issue with the product and our team has approved the request. Unauthorized returns will not be processed.

2. Return Shipping: The cost of return shipping is the responsibility of the customer. We recommend using a trackable shipping service to ensure the return reaches us safely.

3. Condition Requirements: Returned items must be in their original, unused condition without any signs of wear or damage. Items should be suitable for resale. We reserve the right to deny a return if the item shows signs of use or is damaged.

4. Hygiene Advisory: Jewelry items are personal and intimate accessories. We encourage customers to consider carefully before initiating a return. For hygiene and safety, returns are generally discouraged unless there is a quality defect.

5. Earring Posts: If you receive earrings and notice slight bending of silver posts, please be aware that this is a common occurrence due to the soft nature of silver. Such minor adjustments can be made manually without compromising the integrity of the product, and therefore do not qualify as a defect.

 

Thank you for your understanding and for helping us maintain quality standards for all our customers.